Our elderly relatives are finding it harder to shift for themselves as time goes by. At the same time, the desire to live both independently and fully, without turning oneself into a burden for relatives and friends, often contradicts the capabilities of an aging organism. Nowadays to quit a job for the sake of courting an elderly relative is an inadmissible luxury, and leaving those who need help vis-a-avis contradicts our conscience. The perfect way out of this predicament is to contact a home care agency. At the moment, the number of people who are forced to turn for help has increased significantly. However, in order for your loved one to be both comfortable and safe, you should ask 10 questions that will determine whether to choose this agency.
1. WHAT KIND OF SERVICES ARE PROVIDED BY YOUR AGENCY?
Services offered by home care agencies may vary. Of course, a good company will be able to care for your relative around the clock, performing all the necessary manipulations. Related services and assistance in solving the necessary tasks, such as medication management, must be available. You no longer have to think about where to get the medicine, as sometimes it takes a lot of time and effort. With the help of our Devoted Home Care leading agency, you can feel great security about your loved one. Only integrated methods to improve the health of older people, the best carers, polite, punctual managers, round-the-clock services, and maximum satisfaction from our affords.
2. ARE YOUR EMPLOYEES ABLE TO CARE FOR ANY PATIENTS?
If dealing with serious illnesses and patients of poor condition, both qualifications and skills of employees are important. They should know how to behave in case of any emergency. Alzheimer’s disease, incontinence, any other unpleasant signs of illness should not frighten the caregiver. When choosing him — do not hide any natural needs of your relatives. This can be really very important.
3. WHAT IF A PERSONAL SHORTAGE HAPPENS?
No matter how omnipotent the staff can be, however, we are all people who can get sick at any time. A good agency is required to provide you with a substitute instead of a permanent caregiver. Be sure to check this point when contacting the agency. Make sure your loved one will always be supervised, and the company provides for replacement staff.
4. TAXES AND INSURANCE DUTIES – WHO MANAGES?
Be sure you have clarified all the legal and financial aspects when concluding a contract with the agency. In some cases, you may be considered to be the employer of an independent carer, which means you can pay both tax and employer insurance. In most cases, clients are not faced with similar problems, because agencies take all these costs. However, it will not be superfluous to clarify this information. Our DevotedHC agency will help your relative to feel the everyday life, filled with both pleasant moments and joy. We will never ask you to sign a long-term contract, providing services around the clock and fully satisfying our customers.
5. CAN I PROMOTE MY RELATIVE WITH CAREGIVER?
Professional companies never hide anything, sincerely seeking to help your loved ones. You can be with us as long as you wish, appreciating the quality of our service, or having a pleasant time with your relative. We will be glad to your presence.
6. WHAT IF YOU NEED TO CHANGE THE TREATMENT COURSE?
Any of your requirements should be taken into account by the agency. Changes in the treatment course, the necessary transportation – all the desires must be both accepted and agreed. For example, if your loved one is no longer able to drive a car, the agency should take care to solve this problem.
7. HOW FAST CAN YOU PROVIDE A CAREGIVER FOR US?
Any of your requirements should be taken into account by the agency. Changes in the treatment course, the necessary transportation – all the desires must be both accepted and agreed. For example, if your loved one is no longer able to drive a car, the agency should take care to solve this problem.
8. HOW DO I PAY TO THE CAREGIVER? SHOULD I GIVE HIM ANY TIPS?
Our assistants do not accept tips, and you will need to pay at our office. Our DevotedHC agency accepts most payment methods. If we are talking about a per-hour payment, it may differ depending on the location. All you need is to contact our Devoted Home Care managers to discuss all the necessary questions.
9. WHEN ARE OUR SERVICES AVAILABLE?
We focus on your needs. If you need assistance around the clock – be sure we will provide it. If our assistant is needed only for an hour, there will be no problems either. We will select a treatment plan, fitting your family. Our assistants will make life easier for your relative. We are waiting for your call to the New York office!
10. HOW DOES OUR AGENCY COMMUNICATE WITH FAMILIES?
If your relative has a caregiver, you can always communicate with him, discussing all the important and unimportant issues, affairs, problems. However, if you need more thorough care, or there will be a certain kind of misunderstanding – we will always be welcome to listen to you, correcting all our mistakes. Be sure you have several ways to contact us. Many older people prefer to spend their senility at home – they do not like traveling. When you need our help for a relative to look after him at home, just let us know. Contact Devoted Home Care, as we are the leading senior care agency in New York. In addition to quality care, we are able to perform:
- cooking food;
- bathing;
- physical exercise;
- medication reminders;
- many other tasks.
Call us at 347-745-6600 to use our services!
