The handoff that families underestimate
Hospital discharge is when many NYC home care cases begin — and when mistakes happen. Medications change, mobility is worse than expected, and adult children suddenly need overnight coverage with 24 hours’ notice.
Before discharge day
- Ask the discharge planner which services are ordered vs recommended
- Clarify Medicare skilled home health vs ongoing aide care (different things)
- Call an agency early — 347-745-6600 — even if the date might slip
- Prepare the home: clear paths, shower chair if advised, food in the fridge
- Decide who holds keys and who the aide calls first
How we help
Professionals can submit a referral. Families can request a nursing assessment. Learn about 24-hour care and payment paths.