Licensed NY home care · English, Spanish, Russian & Creole · RNs on call 24/7 Brooklyn 347-745-6600  ·  Buffalo 716-222-9888

MLTC in New York: a family guide

What is MLTC?

Managed Long Term Care (MLTC) is a New York Medicaid program model that helps eligible people who need long-term services and supports — often including personal care or home attendant services — receive them through a managed care plan. Rules, eligibility, and covered hours are determined by the plan and the state, not by any single agency’s marketing page.

If a hospital social worker or friend says “get on MLTC,” they usually mean: explore whether your loved one qualifies for Medicaid-funded long-term care through an MLTC plan, then work with the plan on an authorized care plan.

What families should ask

  • Is my loved one already enrolled in an MLTC plan — and which one?
  • Has an assessment already been done, and what hours were authorized?
  • Who is the care manager, and how do we request a change?
  • Which home care agencies are in-network for this plan?
  • What happens during hospital discharge if authorization is not finalized?

How Devoted Home Care fits

We help families understand options at intake and work with appropriate payer pathways when they apply. Authorization and eligibility decisions belong to plans and government programs. We will not promise coverage we cannot verify.

Also read Paying for care and Medicare caregiver coverage. For next steps, request an assessment or call 347-745-6600.

Request a nursing assessment Call 347-745-6600

Ready to talk about care at home?

Call our Brooklyn intake team or request a nursing assessment. We serve families across Brooklyn, Queens, the Bronx, and Manhattan — with a second office in Buffalo.